Once you choose your arrival slot, you’ll receive your booking confirmation by email. Just bring this with you on the day you visit, either on your mobile device or as a print out. The email will contain a barcode that our team will scan when you arrive.
Entry to the castle will be limited to guided tours only. Please ensure you arrive on site at the time shown on your ticket so that the tour can start on time.
Without a valid booking confirmation, we won’t be able to let you in. If you're a Member, remember to bring your English Heritage Membership Card. Please see our Reopening FAQs for more information.